We want you to be totally satisfied with our service. If we can make your visit more enjoyable, or if you feel we can improve our service, please let us know – we truly value your feedback.

Useful Info

Please click on the headings below for more information...

Staff

Our team of dedicated and professional therapists have been selected for their caring and attentive approach and genuine customer care.

Should you prefer a particular therapist please mention this when booking and we will always try to accommodate your request.

Contra-Indications

Please remember to disclose any medical information you feel we should be aware of when booking in your treatment.

  1. Please note that a patch test is required 48 hours prior to lash perming or lash/brow tinting.
  2. Pregnancy; certain medical conditions and medications may be contra-indicated to specific treatments. Kindly disclose any relevant information when booking your appointment.

Client Consultations

All new clients are welcome to book an appointment for a free consultation prior to booking a treatment.

Home Visits

Home visits may be available on request.


Pedicure

Wear flip-flops to allow nails to dry.

Tanning

Before having a Tan applied exfoliate & moisturise your skin regularly to ensure the best results. On the day of your tan it is advisable to wear loose fitting garments, preferably in dark colours and flip flops & do not wear any skin moisturisers, perfume or deodorant.

Sugaring

When having a Sugaring treatment please avoid wearing tight fitting clothing & do not use any moisturising products on the area to be treated before your visit.

For Bikini Sugaring, underwear should be left on. Alternatively swimwear can be worn to give a guideline as to how much waxing needs to be done.

Repechage Treatments

When having a Repechage Body treatment it is advisable to bring a spare pair of briefs. However the salon does provide disposable briefs if preferred.

It is requested that you bathe prior to your visit.

Mobile Phones

Please turn off your mobile phone during your visit.


We are happy to offer gift vouchers for all of our treatments, simply choose a value, treatment or spa day & Beauty Culture will do the rest!

Gift vouchers are non refundable and are valid for six months.

For your convenience gift vouchers & products may be purchased in person or over the telehone.


Courses of are available on selected treatments at a special price. Payment must be made at the beginning of the course & treatments are valid for up to 6 months.


A deposit of 50% is required for all treatments of 90 minutes or more at the time of booking.

Please arrive on time for your appointment. Late arrivals will be given the balance of treatment time left but the full treatment price will be charged.


Please give 24 hours notice of cancellation or a charge of 50% charge may be made. For all missed appointments the full treatment price will be charged.


We will keep you up to date on our offers, please send us your email address or see posters in the salon for details.


To compliment our range of treatments, we have an extensive range of homecare products available for purchase.

You can also visit our Repêchage online shopping site to buy Repêchage products


Are always available – please ask at reception.


We take our clients’ needs seriously and wish you to be totally satisfied with our service. If we can make your visit more enjoyable, or if you feel we can improve our service, please let us know – we truly value your feedback.


We carry out comprehensive trial and research prior to introducing new products and treatments.


We very much look forward to welcoming you to Beauty Culture